Lanceley,Frederick J <br/><br/>
On Screen Guide to Crisis Negotiators 
 Crisis Negotiators 

 - Boca Raton  CRC Press  1999 
 - 213p. 
<br/><br/><label>ISBN: </label>9780849307843 
<br/><br/><label>Dewey Class. No.: </label>346.082 1  / LAN/O